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Машина зависла,прямо как комп, и ничего не помогает - Промышленная вышивка

Машина зависла,прямо как комп, и ничего не помогает

Вопросы сервисному специалисту

Модератор: Happy

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Ягодка
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Машина зависла,прямо как комп, и ничего не помогает

Сообщение Ягодка » Вт авг 04, 2009 9:57 am

Привет!
Машина happy HCS 1201-30 s\n: CS04927-L21207
Вот отчет как мы завесили машину :roll:

1. загружен дизайн 6.dst
(возможно был еще один поворот в самом начале на 235°, но точно уже не
помню)
2. задал нить и повернул примерно на 225°
3. проверил куда попадает вышивка (смещал немного по Х и У примерно до 5 см)
4. изменил угол поворота установив 215°
5. проверил куда попадает вышивка (смещал немного по Х и У примерно до 5 см)
в этот момент на экране уже были артефакты в виде нескольких горизонтальных
и вертикальных цветных полосок
6. изменил угол поворота установив 220°
7. после перехода в экран вышивки машина встала и не отвечает ни на какие
клавиши. :evil:

Вот здесь видео как ведет себя машина при включении
http://nitka29.ru/happy/



При попытке войти в сервисное меню должен показатся экран на котором
показывается ход вышивки - и в нем происходит зависание. соответственно
прошить с кард-ридера невозможно. :cry:

например просто при включении машины (до нажатия кнопки "set") срабатывает
обрезка нити (если нажать на кнопку)

при попытки достучатся до машины через УСБ - машину видит, но пишет машина
занята. :(
до инициализации и после, когда зависает.

не знаю, есть ли возможность прошить через КОМно есть подозрение что нет ((

Подозрения: скорее всего глюк ПО модуля отрисовки - произошел сбой в
вычислении координат, что и вызвало зависание )

ЗЫ. Ждем ответа с нетерпением... буду в Москве примерно 09/08 но к сожалению
проездом.. и повторно вроде 14/08
но буквально недолго, и не в очень удобное время... :?

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Сообщение happytex » Пт авг 07, 2009 9:38 am


FelixDaCat
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Сообщение FelixDaCat » Сб авг 08, 2009 11:31 pm


Ягодка
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Сообщение Ягодка » Пн авг 10, 2009 10:12 pm


happytex
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Сообщение happytex » Ср авг 12, 2009 1:10 pm


Ягодка
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Сообщение Ягодка » Ср авг 12, 2009 4:08 pm


Ягодка
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Сообщение Ягодка » Ср сен 16, 2009 3:38 pm


happytex
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Сообщение happytex » Чт окт 01, 2009 10:10 am

Ягодка, по моей информации в середине сентября LCD плата монитора Вашей машины была перепрограммирована в нашем сервисном центре, протестирована и уехала к Вам. Ответа от Вас о результатах до сих пор нет. Сообщите, пожалуйста, как нормально ли работает машина?

Ягодка
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Сообщение Ягодка » Чт окт 01, 2009 4:22 pm


Ягодка
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Сообщение Ягодка » Ср окт 21, 2009 1:09 am


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Сообщение Ягодка » Чт окт 22, 2009 1:39 am


happytex
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Сообщение happytex » Чт окт 22, 2009 9:02 am



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